Frequently Asked
General Questions
What Is Your Service Area?
Can You Detail At My Home, Office or Apartment?
What's Included In An Interior Detail?
- Full Wipe Down
- Double Vacuum Interior
- Clean all Windows
- Clean & Protect Plastic
- Upholstery clean, and extraction
- Leather Treatment
- Minor Pet Hair Removal
- Minor Carpet Stain Removal
- Detail Floor Mats
- Detail Trunk
- Air Freshener Treatment
Approximate time 2+ hours
What's Included In An Exterior Detail?
- Professional Hand Wash
- Clay Bar Vehicle
- Bug and Tar Removal
- Detail Rim Faces & Tires
- Dress and Shine Tires
- Dress All Exterior Plastic
- Clean Wheel Wells
- Minor Sap Removal
- Ceramic Spray Coating 3 Month Protection (wax)
- Touch Up Spot Polish
Approximate time 2+ hours
Cancellations And Refunds
If you cancel before 48 hours you will not have to pay the cancellation fee.
If you cancel within 48 hours of your booking, you will be charged a $80 cancellation fee to make up for the lost income during the booked time slot.
Is There A Rescheduling Fee?
We do not charge for rescheduling as long as it is done before 48 hours of your original booking. Please see our Cancellation & Refund FAQ above for further information. Cancellations made within 48 hours of booking appointment will be charged $80 to make up for the lost time slot.
Is Tipping Normal? If So How Much?
What If I’m Not Satisfied With My Detail?
We guarantee 100% satisfaction with our service. If you are not happy with the service for any reason please call us immediately for further instructions. A Re-scheduled clean must be made within 24 hours of the original appointment.
Can I Trust Your Detailers? Are They Background Checked?
Certainly! With almost 100+ reviews and a perfect five-star rating, paired with our thorough background checked detailers, we ensure the highest quality service.
Are Your Prices Negotiable?
Simply put – No, our rates are calculated by the information you provide on our booking page. We provide some of the best value for the price in the industry.
What Forms of Payment Do You Accept?
We accept all major credit & debit cards. We DON’T accept cash.
What Are Your Hours Of Operation?
Our hours of operation are:
Monday – Sunday: 8am-8pm
What If It's Raining?
Rain is typical in Montreal so we come prepared for any weather! Our mobile units are equipped with canopies to handle any weather. Because the canopy needs some space to set up, there will have to be at least 5 feet of clearance around the vehicle. If it’s raining hard and the wind is above 20 Kilometre per hour we may need to postpone our appointment.
COVID-19 Mobile Car Detailing Measures
Our Car Care Specialist’s take the following precautions & measures to fight against the spread of germs and viruses.
This includes:
- We are vaccinated.
- We wear a mask and gloves during the visit.
- We Disinfect equipment between each job.
- We stay home when we are not feeling well.
- We practise physical distancing when around our customer.
If you would like any additional measures taken please contact us directly at +1 (514)-568-5833